[CASE STUDY] ERP For Business’s software production

1. BAP IT CO., JSC

Field: software production services

Scale: 350 employees, 5 branches in 2 countries

Scope of application: enterprise-wide

2. Pre-transformation problems?

Each department uses a different tool and software such as internal communication using Slack, or integrating Jira or Trello to manage work, Misa for accounting,… this makes the data flow which is not transparent. The management levels do not have an overview of the business in a timely manner.

Many businesses have not used tools and software, which make internal interaction difficult, along with manual workload, using excel to manage is still a lot. So when departments search, store data will be more difficult.

For example, the human resources department that calculates salary manually using excel is prone to errors and leads to complaints, or asking for permission/approval via email is easy to miss information, affecting salary and bonus.

It is difficult for the customer relationship management department that uses an excel file to analyze buyer behavior and habits, limiting the interaction of employees in sales.

Moreover, it is difficult for the board of directors and department heads to manage and evaluate the effectiveness of employees because there is no data or the data is not smooth on individual software.

Process is inconsistent, difficult to control, each person understands in their way that leads to time-wasting, unreliable communication and performance impact.

In summary, these problems make it difficult for enterprises to improve labor productivity and grow to medium and large scale (500, 1000 employees).

3. How does Bemo provide solutions for businesses?

Standardize the process in accordance with the size and organization of the business

Provide a comprehensive ERP management system for departments, jobs are still manual, rely heavily on excel to manage and store data. Including modules: Human Resource Management, Device Administration, Work+ Administration…

Transparent data flow of the business gives an overview for managers and business owners.

Increase the experience for employees of the enterprise, information flows and processes are unified and transparent on the same system.

Enterprises do not have to spend a lot of effort to operate the system, or no longer worry about data security issues.

4. Difficulties encountered?

Standardization of departmental processes: The world’s standard process cannot be applied to the business immediately, but there must be many customizations to fit the current model.

When starting out, both managers and employees are afraid to change, worried that the process will be cumbersome and take more time. However, the result of perseverance when using BEMO help save time, clearer processes, better employee experience…